External user accepts the invitation in the External User Manager onboarding portal

THE PROBLEM

Guest onboarding is slow, offboarding doesn't happen

New external collaborators wait days for access while IT processes tickets manually. When projects end, nobody remembers to remove them, creating a growing pool of orphaned guest accounts.

THE SOLUTION

Automated guest lifecycle, start to finish

Automate the entire guest lifecycle from invitation to offboarding. Self-service request forms with approval workflows get guests productive in minutes. Periodic access reviews remove them once they no longer need access.

Everything you need to manage external users

From invitation to offboarding, External User Manager covers the full guest lifecycle. No scripting required.

Guest invitation portal

Self-service request forms let internal users invite guests with proper approvals. No more shadow IT guest invitations.

Access reviews

Schedule periodic access reviews for every guest you invite through External User Manager. Reviewers confirm or revoke access in the app, with a reminder in Teams or by email.

Automatic removal

When a guest's access review is denied, they leave the team automatically. Their guest account is deleted if they have no other access.

Domain allow list in Entra ID

Approve a guest organization and External User Manager adds its domain to your Entra ID allow list. With the allow list on, guests from other domains can't be invited. Enterprise edition.

Approval workflows

Guest requests go to an admin, an approver group, or the team owner for approval. The invitation only goes out once it's approved.

Audit reports & export

Download a PDF audit report for any guest or guest organization. Export your guest list as CSV for your own analysis.

Guest dashboard

See every external user across your entire tenant in one view. Filter by status, team, organization, last sign-in, or join date.

Documents signed at onboarding

Guests confirm or sign your documents, such as an NDA, during onboarding. Every confirmation is recorded per guest and available as a PDF report.

How External User Manager compares

See how External User Manager stacks up against the alternatives for Microsoft 365 guest user management.

Feature

External User Manager

Native M365

PowerShell Scripts

Guest Invitation Portal

✓

✗

–Manual scripting

Access Reviews

✓

–Entra ID P2 only

–Manual scripting

Approval Workflows

✓In Teams Chat

–Entra ID P2 only

✗

Domain Allow List

✓Via guest organizations (Enterprise)

–Tenant-wide only

–Manual scripting

Guest Dashboard

✓Full Visibility

–Admin Center only

✗

Audit Reports

✓PDF per guest and org

–Raw logs only

✗

No Code Required

✓

–Spread across admin centers

✗PowerShell expertise

What IT Admins Say About External User Manager

Hear from the 40,000+ administrators who trust External User Manager to govern their Microsoft 365 environment.

We immediately realized that this was exactly what we needed because we were looking for a manager that offered an automated approval process and clear reporting.

Dimitri Morgenstern

IT System Administrator, riha Wesergold GmbH & Co. KG

External User Manager is very easy to use, super fast to install and a great addition to an extensive governance strategy even for SMBs. It is our GO TO application when it comes to guest management in Microsoft 365.

Christian Gorn

Sales Representative, GABO mbH & Co. KG

There are always customers who need a better and more controllable way for guests in their tenant. Especially when the responsible person for a guest is not in IT. External User Manager provides a quick and easy set of features that helps many customers with their requirements.

Hendrike Seidt

IT Consultant, Bechtle AG

Teams Manager has been helping us keep our Microsoft 365 environment organized and clean for 3 years. Since 2022 we also have External User Manager on board for our guest management. We are completely satisfied with Solutions2Share and the Teams apps.

Guenther Kerndl

Interzero Circular Solutions Europe GmbH

With Teams Manager and External User Manager, managing Microsoft Teams runs on autopilot. We don't have to worry about anything and still have full overview and control over all guests and teams.

Michaël Schmitt

Network Administrator, Bioland e.V.

With External User Manager, we know exactly which guest users have access to which channels and files. The approval process helps us keep a better overview. And the onboarding portal allows us to comply with company regulations by having our guest users sign an NDA beforehand.

Artur Strzalkowski

Team Lead Microsoft 365 Consulting, Digital Touch

Stop guessing. Start governing.

Book a demo and see how External User Manager brings visibility and control to every guest in your tenant.

Book a demo See pricing →

Frequently asked questions

Everything you need to know about External User Manager, from setup to security.

How long does it take to set up External User Manager?

Installation takes a few minutes. External User Manager deploys as a Microsoft Teams app, with no on-premises infrastructure. After admin consent, you connect a service account and set up your guest rules, which takes longer.

Does External User Manager work with Microsoft Entra ID (Azure AD)?

Yes. External User Manager manages guest identities in Microsoft Entra ID. When you approve a guest organization (Enterprise edition), it adds that domain to your Entra ID allow list. It doesn't change your conditional access policies.

Can I see all guest users across my entire tenant?

Yes. One dashboard shows every guest user in your teams and Microsoft 365 groups. For each guest you see who is responsible, when they were added, and when their next access review is due. Guests invited outside External User Manager, for example through SharePoint sharing, appear on a separate tab.

How does External User Manager handle access reviews?

External User Manager runs periodic access reviews. It notifies the approvers, such as admins, an approver group, or team owners, who confirm or revoke guest access. The message in Teams or by email opens the review in the app. Unanswered reviews can lead to removal after a grace period, if you turn this on.

Is External User Manager compliant with GDPR and ISO 27001?

Yes. We're ISO 27001 certified and GDPR compliant. External User Manager runs as a service in Microsoft Azure data centers in Germany. It stores what it needs to work, such as guest details, requests, and signed documents. Independent auditors review our security regularly.

What support is included?

Every license comes with a support package, and what it covers depends on the package. Response times are set in an SLA. From the Standard package on, our Customer Success team looks after you. You'll find all packages on our pricing page.

Guest users are a security risk, until you take control.

External users have access, but nobody knows why

Automated access reviews and guest removal

You have no idea who has access to what

Full guest visibility in one dashboard

Every audit turns into a fire drill

Audit reports per guest and organization

Guest onboarding is slow, offboarding doesn't happen

Automated guest lifecycle, start to finish